Customer Comments
"I have been very impressed with the software. There are fewer recoupment issues since People Inc. began using the software. Our counselors are doing a much better job of preparing notes. People Inc. just successfully completed our quarterly Youth Service audit. The auditor was very impressed with our new software. He commented on the flow of the paperwork, neatness of the notes. He could find everything he needed much easier than the last time he was here, which was about the time we began using ThinkHealth.
"There are fewer denied claims since we began using ThinkHealth. Denied claims mean we must recoup money from the counselor who did the service. Several times this counselor has left the company causing us to take the hit on the denied claim. Very few of the denied claims can not be fixed and resubmitted. Turnaround on the claims is better.
"I like knowing that when a change is coming, we are informed by your company that you are on top of the changes. Our previous software I had to inform them changes were coming, so they could begin making these changes. I feel we are better prepared for what lies ahead."
Glenda Pegg, Accounting, People Inc.
"OrionNet Systems has been very helpful. We have made some specific requests for the software (and for the new version), and the staff was always willing to try and accommodate our needs. They have added several areas to the software to meet our needs. The customer service is excellent! Highly recommend!"
Rebecca Kroeker, ATS
"We have reviewed the report for Tracking RVUs. It will become a weekly tool for our clinical staff and will help stop the wasted units. I want to thank you for responding so quickly to our request for such a report. We are so grateful to you and all your staff for being there in our hour(s) of need. ThinkHealth is everything you promised it would be and we are so very pleased. Keep up the good work !!!"
Brenda Peat, Choices Institute
"When our organization has a need for something different or additional in the software, OrionNet Systems researches our needs and the requirements from our accrediting organizations to ensure that changes and updates are made that allow our staff to confidently complete their documentation and billing. Many of the features and the components of the system have been tailored to our needs as an organization to enable our staff to more easily use the software."
Erica Spears, CFO, Stepping Stones, Inc.
|