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Technical support

OrionNet Systems is looking for Technical Support that can offer a friendly customer support to our customer's with technical problem solving skills:


 Job Duties:


The technical support will take more than a calls, and there are no call times, and we work to help the customers

Tech Support has to have the capability of being a fast learner,

Our behavioral health and mental health software has to work with the changes of the states requirements.

Must have the ability to solve problems,

Spot issues within the software,

Document the "How To" files to help users with the software

Answer Tech support e-mails, chats, and calls

There is a lot of growth on this job and we will help qualified candidates become great technical support.

Candidates will learn the software on Windows Technology, web and phone, and details in the Behavioral health and Mental Health Industry

 

Qualifications:

 

Good Computer skills are a must

Medical billing knowledge, x12 EDI files such as 837, 835, etc. is a big plus.

Team Player.

Excellent communication and interpersonal skills and detail oriented

Ability to work in a fast paced environment

Good Analytical and problem-solving aptitude

Must be able to speak and write English fluently.

Must be independent, responsible & have a self-initiative.

Must be willing to work extended hours.

Previous technical support experience.

Must have a valid work visa.

Familiar with OHCA and ODMHSAS processes also a plus.

Software testing skills a plus. Able to problem troubleshoot, analyze, and figure out issues with the software.

Some knowledge of hardware and networks.

Mental Health and Behavioral Health policy and knowledge.

Good understanding of Windows software; controls, menus, how they should work, etc.

Be able to learn software quick & fast.

Bilingual is a big plus.

Paid Training



Available date: 3/23/2022

Software Developer Intern for Summer 2022

2022 Summer Internship

OrionNet Systems, LLC is looking for Software Developer Intern for Summer 2022.

Primary Responsibility:

Under the supervision of the Software Developer Manager, the Software  will Developer Inter will designs, modifies, develops, writes and implements software programming application and components, support and or install software application and components; works from written specification and pre-stablish guidelines to perform the functions of the job and maintains documentation of process flow.

Desired Qualification:

Previous programming experience. Currently pursuing a Bachelor's degree in Computer Science or similar field with a graduation of May 2023 to December 2023. Team player, have the ability to work and consult with colleagues. Have the ability to consult and communicate closely with management/Supervisor of the company as well as with OrionNet Systems Staff. Must have a valid work visa.

Skills Requirements:

Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL, HTML, CSS, JavaScript and C#/ VB.Net

  • .Net and familiar with collection, classes, tier code development, and some SQL
  • Some experienced using ASP.Net for web application and C# knowledge
  • Design, code and test new Windows and web software application
  • Mobile development Apple or Android experienced
  • Excellent written and verbal communication skills
  • Strong analytical skills
  • Must be able to work on multiple tasks
  • Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement
  • Maintain existing software system by identifying and correcting software defects
  • Create technical specification and test plans
  • Preferably with Medical Software knowledge but not required
  • Must work in office only. 
  • This is paid internship



Available date: 4/29/2022

Business Development Specialist

Looking to hire Business Development Specialist to work at our Sales and Marketing department.


Responsibilities includes but not limited to:


  • Responsible for identifying opportunities for business growth and optimizing marketing strategies.
  • Research and identify new customers including new markets, growth areas and trends.
  • Research and seek new contacts in an organization.
  • Promote new products/ideas and product demonstration to potential customers.
  • Learning company software application and apply knowledge to potential prospect and leads.
  • Writing company monthly newsletter and creating advertising campaigns based on market trends/customers’ needs.
  • Maintain Company Google AdWords and monitors results on weekly basis.
  • Generate leads and make cold calls to prospective customers.
  • Create marketing flyers, post card, brochures
  • Product software presentation to potential customers
  • Responsible on setting up on boarding new customers
  • Listen and attend live customers training

 

Special Skills, knowledge and Abilities:

  • Html
  • Sharepoint
  • Canva
  • Zoho CRMS
  • Jive-Goto phone platform
  • ThinkHealth Practice Management Software
  • ThinkHealth Touch
  • ThinkJottable
  • Strong computer skills including but not limited to MS Word, Excel, Power Point, Access, Outlook, Google Drive
  • Strong communication, reading, proof reading documents, flyers, brochures, newsletters, press releases


Background/Experience:

·         Sales

·         Marketing background and experience

·         Work independently

 Degree and continuing product education:

  • Bachelors Degree in Business Administration
  • Must continuously training on company's main product ThinkHealth and other special features new changes.
  • Schedule and attend sales and marketing online training twice a  month



Available date: 4/5/2022

.Net Software Developer

OrionNet Systems is looking for a candidate for mid-level VB.Net developer with 2-4 years of experience, who’s energetic and willing to learn mental health and behavioral health industry. If you are interested and might know someone that might, please feel free to forward your updated resume and salary requirement.

Required Skills include:

· Net (including VB.NET & C#), familiar with collections, classes, tier code development, and some SQL

· Good analytical skills

· Team Player

· Self Starter

· Excellent verbal and written communication skills.

· Strong interpersonal skills and ability to multi-task.

· Strong analytical and organizational skills.

· Strong attention to detail.

Preferred Skills (not required but a plus to have):

· Mobile development including iOS, Android or cross platform development such as Xamarin.

· .NET Web Applications including ASP.NET and/or ASP.NET MVC

· Any additional web technologies such as javascript, jquery and bootstrap.

· Medical Software knowledge/experienced

· Experience working on EDI (940, 945, 810, 850, 860, 214...).

· Proven experience as a .NET Developer or Application Developer.

· College Graduate preferred but not required.

· Work visa required



Available date: 5/31/2021


 
 

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